AVAYA AURA

- Provide advanced unified communications and contact center solutions throughout your enterprise.

Integrate and deliver voice, video, data, and web communications applications and services to your team anywhere—whether they’re in the office, or on the go.

Rely on a platform that delivers rock-solid reliability and remarkable adaptability—and lets you support new collaboration capabilities, applications, and customer services immediately.

- Choose from more than 700 features and an ever expanding, customizable applications portfolio.

Plus, count on unrivaled scalability and flexibility to support everything from click-to-dial video conferencing to sophisticated contact center systems, in locations from small branches to corporate headquarters.

- Keep up with change and business growth.

Continue to expand your communications functionality in ways you never would have imagined.

Team Engagement

Keep your team engaged, interactive and working together with audio, video, and web-based conferencing that drive the velocity of your business. Invoke applications with a simple click, making ad-hoc collaboration in real-time as simple as a swipe on your screen. Reallocate bandwidth on the fly to accommodate video demands, and get the video quality you need without disrupting any of your other communications.

Mobile Workforce

Turn bring-your-own-device requests into a competitive advantage. When you’re mobile, have the same communication features—including voice, presence, messaging, and conferencing—you have when in the office.

Customer Engagement

Streamline your customer contact center with powerful tools and agent clients that support voice, web chat, email, and video chat. See customers’ interaction histories and social media postings, as well as a list of company experts available to help answer questions, all with the reporting and data capture necessary to make tomorrow’s operations even more successful than today’s.

Enterprise Grade

Deploying applications is one thing, keeping them working in a real-time communications environment across locations, service providers, and media is another. Real-time communications are delay intolerant and need to remain accessible and efficient even when demand skyrockets. Rely on stress-tested solutions configurable to five 9s across your network—a standard that more than 90% of the Fortune 100 trust their communications to every day.